Not great. And going into restaurants. The very annoying 'vibe team' turn up with their speakers and decided that you don't want to relax anymore. Their drinks were the best, we wouldn’t end the night without getting a drink from them. Our team truly regrets the shortfalls experienced during your stay and we are hoping that you can forgive this inconvenience. They provided an atmosphere that was fun along side great customer service. Only to be told its oh its normally better but we're trying to save money. 146 were here. Are there opportunities to exercise at Hideaway at Royalton Saint Lucia? Hideaway at Royalton Saint Lucia: A comprehensive and detailed review of Hideaway at Royalton St. Lucia - See 1 908 traveller reviews, 1,758 candid photos, and great deals for Hideaway at Royalton Saint Lucia at Tripadvisor. If you’re looking for an incredible break with world class service, food, and hospitality then look no further. Warmest Regards Anderson Howard General Manager. We are booked to stay in 2 weeks. Your recommendation is sincerely appreciated and we hope you too decide to visit us again! Eén van onze topaanbevelingen in Gros Islet. Not all the beds have a umbrella to get some shade. We must call out two very important people who made our stay at the Royalton very special; our butlers Shandell and Denver. Dear JON1X303 , Thanks for taking the time to share your experience at our Hideaway at Royalton Saint Lucia. It was the first day they had re-opened after it had been closed because of the Covid-19 lockdown. Although it's exactly the same food in the buffet restaurant. Maybe this hotel would be better if not for the covid restrictions. Book Hideaway at Royalton Saint Lucia, St. Lucia on Tripadvisor: See 1,927 traveller reviews, 1,885 photos, and cheap rates for Hideaway at Royalton Saint Lucia, ranked #3 of 4 hotels in St. Lucia and rated 4 of 5 at Tripadvisor. Hideaway At Royalton Saint Lucia 4.27 based on 15 reviews #8 of 22 hotels The Monarc.ca popularity scale (#1/15) classifies all the hotels of a single destination according to the number of grades received on 5 and the total number of reviews. Clean resort and Covid safety protocols were excellent .new years eve dinner and decorations were excellent.. employee named EVERTON in fitness is fantastic. Please see our partners for more details. Overall experience was fantastic, we don't do package holidays but this has definitely converted us. It is truly satisfying to know that the hosts delivered extraordinary service. https://www.oyster.com/st-lucia/hotels/hideaway-at-royalton-saint-lucia Stay at this 4.5-star luxury property in Gros Islet. It isn't great at all. I am thrilled to hear that you enjoyed the service provided by the team and the resorts vast amenities and I am confident that all of the distinguished Trip Advisor members will also appreciate all of the insights that you have highlighted. What are some of the property amenities at Hideaway at Royalton Saint Lucia? We travel to St Lucia often and we would definitely come back here even for just a day pass. We would usually take a martini and go up to the level above the main bar area, which was a bit quieter and had seats to look over the view of the resort and the entertainment. Hideaway at Royalton Saint Lucia - Adults Only - All Inclusive is rated "Very Good" by our guests. Taxes and fees that are shown are estimates only. This is the version of our website addressed to speakers of English in Canada. Prices are the average nightly price provided by our partners and may not include all taxes and fees. You definitely made the right choice! Warmest Regards Anderson Howard General Manager. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Apparently they have cut staff back to save money. Down to cost cutting on their part. Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay. It was a very comfortable room to come back to each day. Dear danarn52021 , Thank you for your recommendation and choosing to ring in the new year with us at Royalton Saint Lucia. Browse through our gallery of images, and start visualizing your adults-only all-inclusive vacation in stunning Cap Estate, Saint Lucia The accommodation offers a terrace. Royalton Saint Lucia, Cap Estate, Gros-Islet, Saint Lucia. We ate lunch at the Italian restaurant a few days, which is also very good. Book Royalton Saint Lucia Resort and Spa, St. Lucia on Tripadvisor: See 3,289 traveller reviews, 4,113 candid photos, and great deals for Royalton Saint Lucia Resort and Spa, ranked #4 of 4 hotels in St. Lucia and rated 4 of 5 at Tripadvisor. Although if you're like us and really wanted to go away (after our original holiday was cancelled, and then 2 further changes) then go, but the mask wearing is quite annoying on the plane. Your feedback has proven to be invaluable and great contribution to our blue print for continuous improvement. Nearby attractions include Pigeon Island National Park (1.9 km), Island Mix (3.1 km), and Splash Island Water Park Saint Lucia (2.3 km). We are extremely concerned to note your dissatisfaction in the highlighted areas and understand how this may have resulted in your vacation being less than what you anticipated. Take care! Top room amenities include a minibar, air conditioning, and a flat screen TV. Especially at the moment with the face mask on. Thank you for choosing our resort and we do hope you visit again soon! See 1,975 traveler reviews, 1,930 candid photos, and great deals for Hideaway at Royalton Saint Lucia, ranked #3 of 4 hotels in St. Lucia and rated 4 of 5 at Tripadvisor. Review collected in partnership with this hotel, Response from Nehval H, Marketing at Hideaway at Royalton Saint Lucia. What are some restaurants close to Hideaway at Royalton Saint Lucia? Breakfast was probably our favourite meal. The nearest airport is George F. L. Charles Airport, 6.2 mi from Hideaway at Royalton Saint Lucia Adults Only - All Inclusive. Every day they would come and find us and check that our day was going well, check if we needed any drinks or assistance, help with booking our restaurants for that evening, and support with any other questions or queries we had. Our team and the services they offer is our biggest strength. A guest arrived late and did not comply with the dress code but Chef Karim handled this with good grace & patience. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. We stayed the week before Christmas 2020, and so the coronavirus restrictions were in place, however this did not stop the wonderful staff make our experience any less luxurious. Plus, Hideaway at Royalton Saint Lucia offers a pool and free breakfast, providing a pleasant respite from your busy day. Hideaway at Royalton Saint Lucia, Cap Estate: See 1,908 traveller reviews, 1,851 candid photos, and great deals for Hideaway at Royalton Saint Lucia, ranked #3 of 4 … Warmest Regards Anderson Howard General Manager, My husband and I stayed at the Hideaway Royalton to celebrate my birthday. My husband and I stayed at the Hideaway for the purpose of both a vacation and quarantine. Nearly an hour at dinner to get drinks. We do hope you visit again and we're able to restore your confidence in us. Actually spoke to one man who used to go down at 2.30am! Our guests praise the pool and the helpful staff in our reviews. Is parking available at Hideaway at Royalton Saint Lucia? Around the pool at the hideaway is adults only. You’ll enjoy relaxing rooms that offer a flat screen TV, a minibar, and air conditioning, and you can stay connected during your stay as Hideaway at Royalton Saint Lucia offers guests free wifi. Which sounds great. Hideaway at Royalton Saint Lucia - All inclusive - Adults Only ligt in Gros Islet, op 2,1 km van Reduit Beach, en biedt accommodatie met een restaurant, gratis privéparkeergelegenheid, een buitenzwembad en een fitnesscentrum. We would usually head to the Diamond Club exclusive pool area in the morning and remain there most of the day – there is shade in the morning and it is usually quiet and so you can get a lounger in the area you choose. Warmest Regards Anderson Howard General Manager. We hope that we will have the opportunity to redeem your confidence at our resort on the next visit. Hideaway at Royalton Saint Lucia Features. The only benefit of the diamond club is that your butler will book your dinner times for you. The food. We're happy so many aspects of the resort and service either met or exceeded your expectations. The accommodations offers a terrace. Hideaway at Royalton Saint Lucia: Hideaway St Lucia - See 1,908 traveller reviews, 1,758 candid photos, and great deals for Hideaway at Royalton Saint Lucia at Tripadvisor. We have been told it is opening 2/17/2017 but am a bit anxious about what is really happening onsite. While you’re here, be sure to check out The Naked Fisherman Bar and Grill, one of the seafood restaurants that can be found in Cap Estate, which is a short distance from Hideaway at Royalton Saint Lucia. But that's not anyone's fault who paid a lot of money to stay there. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. From the custom Hideaway beach bag and exclusive infinity pool to the upgraded room service menu and the exclusive pool, beach area and bar with waiter service, Hideaway offers the ultimate vacation experience for adults only getaways. Warmest Regards Anderson Howard General Manager, We had a fabulous meal at the culinary experience @ Royalton Chef Karim was in charge and he produced an outstanding 7 course meal. Thank you for you glowing review of Royalton Saint Lucia. For guests with a vehicle, free parking is available. So people do what they do. Guests at Hideaway at Royalton Saint Lucia can enjoy a buffet breakfast. Not the staffs fault at all. Sooo good. You’ll enjoy relaxing rooms that offer a flat screen TV, air conditioning, and a minibar, and you can stay connected during your stay as Hideaway at Royalton Saint Lucia offers guests free wifi. Every morning we had breakfast at the buffet, which had a selection of every kind of breakfast food you can think of as well as excellent service – because of coronavirus it was not self-service but friendly staff assist you in plating up the food you request on your behalf. We're disappointed that the service did not match your expectations and appreciate you sharing your feedback with us. Hideaway: Hideaway at Royalton Saint Lucia - See 1,937 traveller reviews, 1,798 photos, and cheap deals for Hideaway at Royalton Saint Lucia at Tripadvisor. They set the standard of exceptional service at the Royalton, and we absolutely would recommend them to any future guest. Popular attractions Rodney Bay Marina and Reduit Beach are located nearby. We nailed it! For guests with a vehicle, free parking is available. We hope to see you here again and we recommend you bring all your friends and family! We were staying in the Hideaway section and were also in the Diamond club, and so our review is specific to these areas. We have to agree with your feedback and also pleased that you experienced the culinary experience. Hideaway at Royalton Saint Lucia is ranked #22 among luxury hotels in St. Lucia by U.S. News & World Report. Same menu for 2 weeks. The all-inclusive resort features room service and a concierge. And I certainly didn't tip them every day (unlike the Americans who do this for every drink) If not for the staff I would have put this as a 2 out of 5 The 2 hour drive after the plane journey isn't nice. Enjoy free WiFi, free parking, and 3 outdoor pools. Always something fun going on at night at the martini bar. Which popular attractions are close to Hideaway at Royalton Saint Lucia? The staff were all very nice. Please see our partners for more details. We hope that it brings you fond memories for years to come. Hideaway at Royalton Saint Lucia Hideaway at Royalton Saint Lucia Resort & Spa - All Incusive - St Lucia. People said they had to wait for up to an hour to book their time. Claim your listing for free to respond to reviews, update your profile and much more. See 1,924 traveler reviews, 1,878 candid photos, and great deals for Hideaway at Royalton Saint Lucia, ranked #3 of 4 hotels in Cap Estate and rated 4 of 5 at Tripadvisor. I am looking for any current info on this hotel. Yes, dry cleaning and laundry service are offered to guests. The rooms were great too! Prices are the average nightly price provided by our partners and may not include all taxes and fees. What doesn't make sense is having the amount of people on site and not having the right amount of seats in restaurants for people. Only to be told they only had 6pm or 9pm left. We aim to offer the best AllInLuxury® vacation experiences in the Caribbean so we are very pleased to see that reflected on your visit. See 3,289 traveller reviews, 4,113 candid photos, and great deals for Royalton Saint Lucia Resort and Spa, ranked #4 of 4 hotels in St. Lucia and rated 4 of 5 at Tripadvisor. Overall good experience. Each course was explained, and Karim is clearly passionate about great, creative food. 20,744 likes. Restaurant choice in the evening was by booking only, which our butlers arranged, and the food in each was excellent. I know that our entire hotel staff enjoyed catering to you and your family needs as much as you enjoyed your stay. Rest assured that your comments will not noted as we continuously improve our product. The whole hotel is apparently not full due to covid. Was told the reason we had to ask every day to have our mini bar re-stocked was again down to saving money. My husband had told Simone what day my birthday was and on the morning of my birthday She arranged with her staff to put banners and balloons up for me as a surprise for when we went for breakfast and they all made it really special. Which room amenities are available at Hideaway at Royalton Saint Lucia? Claim your listing for free to respond to reviews, update your profile and much more. Make sure you understand how to use resort credits !!! in St Lucia We trust that this experience does not taint your view of our brand and you will allow us the opportunity to deliver another vacation better than the last. But lack of choice. The nearest airport is George F. L. Charles Airport, 6.2 miles from Hideaway at Royalton Saint Lucia Adults Only - All Inclusive. Couldn’t find a single fault if I’m honest with you, we loved it that much that we wanted to extend our holiday and stay longer. Now $440 (Was $̶5̶7̶9̶) on Tripadvisor: Hideaway at Royalton Saint Lucia, St. Lucia. The only restaurant we would not recommend was the Sports Bar; the food was limited but good but the service was poor in comparison to the high levels elsewhere on the resort. So if you’re traveling to our sweet Helen, Saint Lucia, please be sure to visit us again. Review collected in partnership with this hotel, Response from Nehval H, Marketing at Hideaway at Royalton Saint Lucia. Dear H8746SXmelissaw, Choosing Hideaway at Royalton Saint Lucia was an absolutely great idea and we're happy you enjoyed the privileges it came with. The room had all the facilities we needed; a large shower and separate whirlpool bath, hairdryer, safe, new towels provided each day, and air conditioning. The all-inclusive resort features room service and a concierge. Honeymoon - HIGHLY recommend over sandals. And that's at the adult only restaurant. Warmest Regards Anderson Howard General Manager. Own or manage this property? Felt very safe as we had to travel during the pandemic. Hideaway at Royalton Saint Lucia Features. Plus, Hideaway at Royalton Saint Lucia offers a pool and free breakfast, providing a pleasant respite from your busy day. Our favourites were the Japanese Teppanyaki (Zen) and the Indonesian (Calypso) restaurants, where the food and service were exemplary. Instead you will listen to what music they want to play. And I think a lot of places are not being shown in the best light at the moment. Taxes and fees that are shown are estimates only. Check prices, photos and reviews. Upon arrival to the Hideaway, we were welcomed by our lovely butler and showed our room, which had the swim up pool just outside with a view of the ocean; it was beautiful. 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