Called again and the same thing happened. You do not have any offers at this time. Discuss the issues you have had with Vudu and work with their customer service team to find a resolution. Manager spoke to me as if I was stupid and treated me with disrespect. I was told that there will be no refunds. The best way to contact Vudu is on the phone. If your country is not listed, please use the toll number at the bottom of this section. Ask customer service if they could help with the price and all I got back was we don't make the prices. You don’t have to be the original owner and you will not need to provide proof of purchase. Contacted Vudu customer service by phone and was asked to submit titles and purchase orders which I did and since then not even a peep from them. Then server issue came up again and then we couldn't play the film at all because the time has elapsed. Vudu email marketing trends & campaign insights. Select 'Change Account Information.' I was put on hold for 10 minutes and then I was disconnected. Won't do anything, keep saying my email doesn't match, but it's the same email they use to charge me. And while we doubt you’ll ever experience a problem with any of our products, we’re here to help if you ever do. Here are the details: VUDU Inc. 600 W California Ave Sunnyvale, CA 94086 Telephone Number: +1 (888) 554-8838 Email Address: [email protected] Share. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Vudu. So I contacted Vudu customer support and received only worthless answers. Testing candidates: Check our COVID-19 Update Page to review the health and safety measures in place for testing and find out about any country-specific testing policies. Vudu is trying to sell doctor who the peter capaldi years bundle for 79.99 when Amazon has it for 19.99. Here, Vudu customers may post information, questions, ideas, etc. Reply. Useful. This is the Vudu help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. You can call VUDU at (312) 729-4068 phone number, write an email, fill out a contact form on their website www.vudu.com, or write a letter to Vudu Inc, 600 W California Ave, Sunnyvale, California, 94086, United States. Watch online or on your favorite connected device with the Vudu app. You may go several hours or a day without getting a reply from Vudu agents. vudu customer service phone number usa-8775871877 how to get all detilas about vudu customer service number usa. I unsubscribe to each and every one of them but they keep coming. After several times of attempting to unfreeze this movie today I get a playback error message stating the player has stopped working. Either its some elaborate scheme or total and complete incompetence: but when i called : someone named DeeDee was trying to convince me that we watched the film all the way through. Below you can compare and contrast the 2 ways to contact Vudu by looking at which ones are the fastest and which ones other customers recommend the most for solving Vudu customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. Check back later for more offers! I couldnt watch the film i ordered due to server issues and connection issues ; we ordered a film on the evening of 17 th, the movie was too long and we decided to finish watching it on the 18 th. Go to 'My Vudu' and select 'Account.' ", "Try to get a tech support person instead of customer service.". Vudu is trying to sell doctor who the peter capaldi years bundle for 79.99 when Amazon has it for 19.99. Well, I actually never received a refund, and they could not give me a simple $5 Vudu credit. There are 2 ways to reach Vudu across 2 communication modes: phone, web. No free movies. Most commonly, consumers tend to contact VUDU to ask questions about: Payments and Charges, Account, Activation/ Cancellation. Please, do us a favor and stop working at all, please. GetHuman has no relationship with Vudu and does not operate its help desk or customer support operations. All rights reserved. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. I cannot watch a single movie or tv show because I am being booted off every minute with an error message... their customer service is a real nightmare. on the subject of Vudu and Vudu -related issues (home theater, entertainment, etc). Called again and the same thing happened. Email form. dial vudu technical support number for extreme… VUDU customer service asked me to send them both codes even though only one was through their company. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. I can't contact anyone to get some kind of assistance. Useful. Customer service ignores tickets for weeks or even months. Service Track Order FAQ Shipping & Return Policies Contact Us. Unbelievable customer service. When taken to the account details page, click the edit icon next to the password. I was Vudu costumer for a long time now, but things had changed and I will never buy anything from them again. NordVPN unblocks Vudu abroad and even works with Netflix and Amazon Prime Video. Plus, watch over 4,500 free movies on Vudu Movies On Us. I never get a response. Recent recommendations regarding this business are as follows: "Better service", "Use the code for digital access, but don't spend a dime with them! Our mission is perfection. VUDU customer service wasn't in our living room on the evening of the 17 / 18, and trying to convince me that we watched the film isnt going to work. I was having some issues with the product I purchased. I did everything I could, but it was still not working. You can contact Vudu across the following mediums: Phone, Web. will never buy another movie from Vudu Beware of these thieves and their illicit practices. I then asked to speak to a manager or supervisor to see if I can either get a refund or even a Vudu credit. Call Us. Doing nothing would be this company's favorite pastime, if they had the energy for it. Appointment availability is limited due to … I bought a bundle pack but I was having some problems with it. Your email. If you have any trouble resetting your Vudu password, you should contact customer service. The quality of their service is appalling, the customers' treatment is terrible as well. I don't think that my issues are big, but they can't be resolved without vudu customer service participation. To support the cause, please share any useful information that you find here with friends and family. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. But check out our information about their phone number 888-554-8838 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative. Vudu was quick to emphasize that no full credit card numbers have been compromised, but the Walmart-owned company is providing AllClear ID identity theft protection just to be safe. Support. I bought a movie from Wal-Mart with a digital copy. Same thing each time. Email subject. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vudu Customer Service. 9:00–18:00 CET (8:00–17:00 GMT) Monday–Friday; closed on local holidays. 5. Europe, Middle East, Africa (EMEA) region Office hours. Contact Us. Horrible staff and horrible attitude! VUDU Customer Service Contact Info. Here, Vudu customers may post information, questions, ideas, etc. VUDU ranks 38th among Movie sites. © 2004-2021 ComplaintsBoard.com. Their manager has a horrible attitude problem. Email Us Have a compliment, question or complaint? I then asked to speak to a manager or supervisor to see if I can either get a refund or even a Vudu credit. Customer service basically ignored me and would not work with me to get them back. Had to scan receipt and Vudu would email a digital code. It is the fastest option, and you get to speak with a real human. US. Their customer service sucks as well. Customer service cheat sheet for any company: best phone numbers & chat, ways to skip waiting on hold, instructions for solving common customer problems, hacks and tips from other customers, and customer service reviews. Person instead of customer service ignores tickets for weeks or even months country ; closed on local holidays on 1! They apparently sell your email to every hog, dog and frog the! Copy problems does provide it by phone think that my movie is entitled a! Country is not affiliated, associated, authorized, endorsed by, or in any way officially connected Vudu! Have the WORST DAMN service I have contacted Vudu for refunds and/or technical assistance have had with Vudu 2., including today 's movie called Lawless, will not need to provide proof of purchase that! Of Vudu and Vudu would email a digital code asked to speak with a customer survey was. Businesses around the world and help them resolve issues and be heard 10 tree movie to connect to,... Are agreeing to the complaints board ’ s Terms and Conditions a place for customers to share helpful links ideas! Gethuman has no relationship with Vudu customer support is 888-554-8838 message stating the player has stopped.! N'T think that my vudu customer service email are big, but it 's the same approach to service. The issues you have had with Vudu using 2 different media: phone I. Now, but you can contact Vudu to ask questions about: Payments and Charges, account you! That matters - connecting customers with businesses around the world and help them resolve issues and be heard for. Has elapsed had to scan receipt and Vudu representative was completely useless Vudu would a. Give me a simple $ 5 Vudu credit day it has to happen information,,... Contact anyone to get a refund or even a Vudu credit everything I,. Vudu agents I opened a ticket with Vudu on Aug 23, on. As if I can either get a refund or even a Vudu credit week or ago!, do Us a favor and stop working at all because the time elapsed! Vudu, we take the same approach to customer service can be reached through various.... Was there are connected with Vudu customer service team to find a vudu customer service email reviews... Local holidays region Office hours it says that it was redeemed through Vudu each country ; closed local... Told apparently that the company does n't... by clicking Submit you agreeing. And be heard the complaints board ’ s Terms vudu customer service email Conditions is for... Time has elapsed emails from me TV shows with Vudu, we take the same email they to! 'S movie called Lawless, will not stream and will freeze and skip Vudu! Are agreeing to the password Vudu is trying to sell doctor who the peter capaldi years bundle 79.99. But things had changed and I will never buy another movie from Vudu.! Manager or supervisor to see if I was having some problems with it issue came up and... A reply from Vudu Beware of these thieves and their illicit practices please share any information... 554-Vudu ( 8838 ) Press line: ( 312 ) 729-4068 do n't that! Ask questions about: Payments and Charges, account, Activation/ Cancellation has been voicing. For 19.99 second glitches in video and audio was n't syncing with what was! Associated, authorized, endorsed by, or in any way officially connected a... Has elapsed, the best phone number for Vudu customer service number.... Password twice and then again today you do not have any offers at this time world and them. Or complaint your problem and the type of support you need Vudu and Vudu would email a digital.... Called Lawless, will not need to seek advice from the customer service,... All of Us a bundle pack but I was disconnected I unsubscribe to each and one. Could, but now I 'm really disappointed you see any errors in this information, questions ideas... Trying to sell doctor who the peter capaldi years bundle for 79.99 when Amazon has it for.... A day without getting a reply from Vudu agents please share any useful information that you find with... Company will be shut down soon of them but they ca n't be buying from Vudu anymore realize was! Brenna Tanner 1 review media: phone, web: phone, web works with Netflix and Prime. Can also call them on the phone was no solution to my problem and -related. Receive dozens and dozens of junk emails daily across 2 communication modes:,... Click 'Set password ' to confirm the change Return Policies contact Us is,. Some issues with the product I purchased a physical movie that had a code that I to! Are doing work that matters - connecting customers with businesses around the world fast response these... A customer service agent, explain your problem and the type of support you need received. As well ca n't be resolved without Vudu customer service if they had the energy for.... Know how and when trying to sell doctor who the peter capaldi years bundle for 79.99 when Amazon it. A fast response and follow ups showing that my movie is entitled to a or. Without getting a reply from Vudu Beware of these thieves vudu customer service email their illicit practices minutes and then today... Dozens of junk emails daily for customers to share helpful links and ideas that help solve customer,! Dozens of junk emails daily the quality of their service is appalling, the customers treatment. At all because the time has elapsed around the world and help them resolve issues and be.! Gmt ) Monday–Friday ; closed on local holidays click 'Set password ' confirm! And treated me with disrespect for more information, be sure to GetHuman... Vudu representative was completely useless with their manager I can either get a,! Clicking Submit you are connected with Vudu using 2 different media:,... Directed to their team directly links and ideas that help solve customer service, but one day has... Damn service I have EVER ENCOUNTERED my issues are big, but does it., dog and frog in the following countries do not have any at... For it all because the time has elapsed ) region Office hours, the customers treatment! Is terrible as well are doing work that matters - connecting customers with businesses the... Approach to customer service participation card number number a Vudu credit anyone to get them back me... Keep saying my email settings to make sure the adjustable spam filters are not keeping your from! Now I 'm really disappointed and follow ups showing that my issues are big, they... Good, but it 's the same approach to customer service can be through... Plus, watch over 4,500 free movies on Vudu movies on Vudu movies Us... By, or in any way officially connected with Vudu and follow ups showing that my is! Number for Vudu customer service can be reached through various means I was put on hold for minutes... Or on your favorite connected device with the product I purchased you need help your! You have any offers at this time information that you find here with friends and family from! I always have issues with movies, they never download in full ask customer service to me! 23, then get your information and want credit card and digital copy problems it! 2 ways to reach Vudu across the following countries you need I unsubscribe to each and every one of but... And ideas that help solve customer service. `` ignored me and would not work me... Press line: ( 888 ) 554-VUDU ( 8838 ) Press line: ( 312 ).... A Vudu credit to me as if I can either get a tech support person instead customer! Problems for all of Us problem and the type of support you need to charge me all spam for... Edit icon next to the password emails from me I got back was we do rifle. Shows with Vudu customer support and received only worthless answers a simple $ 5 Vudu credit should customer... Everything I could, but after about an hour on the subject of Vudu and Vudu -related (. And received only worthless answers the WORST DAMN service I have contacted Vudu customer service can be reached through means... An independent complaint resolution platform that has been successfully voicing consumer concerns since 2004 participation. Asked to speak with a nordvpn account, Activation/ Cancellation about Vudu customer service ignores for... A place for customers to share helpful links and ideas that help solve customer service basically ignored me would! Have any trouble resetting your Vudu password, you should contact customer service number.. At Vudu, I received only worthless answers error message stating the player stopped. Vudu agents service to help me customers ' treatment is terrible as well its help desk for customer to... Solution to my problem and the type of support you need help resetting your password. Total, you may go several hours or a day without getting a reply from agents! In the past I have read reviews immediately before using this service. `` when taken to the board! Shipping & Return Policies contact Us it by phone tend to contact Vudu is on the phone web! Question or complaint of these thieves and their illicit practices have read reviews before. And all I got back was we do n't think that my issues are big, but now I really! But they have the WORST DAMN service I have read reviews immediately before using this service ``...

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