This means there is some chance that not all passengers will be able to board the first bus that arrives. Although we're unable to respond to you personally, we'll use your feedback to help us deliver a better website service for you. And for those who wear glasses there is a risk these get steamed up while driving. Please note the seating measures we have introduced are advisory for customers and we will not be asking our drivers to enforce them or leave their cab area, unless operating the manual bus ramp. Your feedback is appreciated. Search our timetables by route number, town, village, street, or bus stop name: Thank you for your feedback. There is usually sufficient capacity on our buses but it's best to plan your travel in advance. Wheelchair users have priority over everyone else for the use of the designated wheelchair space, since this is the only place in which they can travel safely. Our drivers have to leave their cab when helping vulnerable customers and so are following the advice to wear a face covering as they are now in an open area of the bus and briefly in closer contact with the passenger. Please don't include personal details, if you require a response please use our contact form. Yes, we are and there is no government advice currently to stop accepting cash, but please try to use the exact fare. However, we encourage all of our customers to buy tickets using the First Bus App or to pay by contactless card when boarding. Have you been happy with your website experience? On our buses we are operating at a reduced capacity with around 1 in 2 seats being available. In line with UK Government advice, we are continuing with the systematic daily deep cleaning of our vehicles and facilities and screens are fitted to all cabs, separating drivers from passengers. Service 30… twitter.com/i/web/status/1…. Please see the government advice on using and making a face covering:https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering. If you have an exemption and you are unable to wear a face covering please be prepared to inform the driver or show an Extra help to travel card (Journey assistance card). Please be aware of others who may have a priority need to travel, Look out for ‘Bus full due to social distancing’ messages on the destination display, which means the bus might not stop, Be prepared to allow extra time or waiting to complete your journey. Please include as much detail as possible. All other evening and Sunday journeys will be withdrawn. Your feedback is appreciated. January service change details for the 20/1, 231/2/3, 262, 319 and 324 now on Yorkshire Tigers website. Will the driver refuse to let me on if I’m not wearing a face mask/covering? The majority of our services are running and we have made changes to our services to better support key workers, and to help manage reduced capacity due to the social distancing measures we have in place following Government guidance. Social distancing measures mean that we have had to reduce the capacities on our buses; effectively to 50% of previous capacities. We'd love to know why you chose these scores. To help with this we are asking our customers to: In order to maintain social distancing between our customers, and in accordance with Government guidance, we will only be able to allow 1 in 2 passengers compared to our usual capacity on each bus. As a result, a new depot was established in … Our drivers will advise customers wherever possible but they cannot enforce social distancing measures. 341A Huddersfield - Almondbury will be withdrawn. Stotts has invested in new low floor accessible buses that comply with PSVAR (Passenger Vehicle Accessibility Regulations) for its network of routes and 100% are now fully low floor routes. This allows the bus company to not charge passengers. If you have left an item on one of our buses, the best way to recover it is to complete the contact form on our help and support page and select "Lost Property". Yes, we are and there is no government advice currently to stop accepting cash, but please try to use the exact fare. Area covered by Service 341 above. There is usually sufficient capacity on our buses but it's best to plan your travel in advance. In England it is now mandatory to wear a face covering on Public Transport unless you have an exemption. To see the government guidance on face covering exemptions please follow this link ⇒, Support for disabled passengers remains the same as before coronavirus, see here for more details ⇒. All 229 journeys to Leeds will operate via Centenary Way in Batley. All local mobility options in one app . 012345678910. Timetables. With the latest version of the First Bus App you can now track your bus live on a map and it also displays how many seats are available on each bus. No, customers should use their own sanitiser and face covering. In order to maintain social distancing between our customers, and in accordance with Government guidance, we will only be able to allow 1 in 2 passengers compared to our usual capacity on each bus. Be aware of the surfaces you touch. People intending to travel should check the appropriate government advice for the region of the UK they live in. It is available to all passengers who are already subscribed to the school bus service. Where major changes are made to services, new timetables will be available at least 2 weeks before the start date, with advance warning displayed on all buses, on our website, and at key bus stops. Please see the government advice on using and making a face covering:https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering. Pass holders who have a pass due for renewal can renew online at wymetro.com. Social distancing measures mean that we have had to reduce the capacities on our buses; effectively to 50% of previous capacities. Unlike services in Huddersfield, most of the Calderdale services began to run under the Centrebus brand, while routes 536 and 537 were operated by Huddersfield Bus Company from their Waterloo depot and route 343 was operated by K-Line. Please ask the driver for assistance if you require any help. While many of our seats are blocked with signs or tape, our wheelchair spaces remain available. The main operators at the bus station include First West Yorkshire, Arriva Yorkshire and Yorkshire Tiger with other services run by First Greater Manchester, TLC, Tiger Blue and Stotts Coaches. Children under the age of 3 should not wear face coverings. It is expected that six stands will be affected during each two- to three-week stage of the scheme. In March 2020, the service was suspended during the Coronavirus lockdown and was covered by a reduced timetable on service 84. Government advice is that people shouldn’t travel if they are suffering from coronavirus symptoms including a persistent cough or high temperature and should follow public health guidelines. All CTS passengers who need to go to school during this difficult time can still use the school bus. Coronavirus - COVID19: Service information. Why is my bus not stopping to pick up passengers? When does the Huddersfield - Holmfirth arrive? The first stop of the 184 route is Oldham Central Bus Station, Oldham and the last stop is Bus Station, Huddersfield Town Centre (M). The Most Popular Urban Mobility App in Yorkshire. Why are buses not free? Shaw Cross Owl Lane Leeds Rd. The timetable changed to co-ordinate with the trains and included the introduction of a couple of late night journeys between Huddersfield and Holmfirth running after midnight. How will social distancing work on the bus? Huddersfield – Lepton (83) – Highburton – Shepley – Upper Denby – Denby Dale. Why are bus windows being kept open despite the colder temperatures? - For Sunday travel please use the Sunday timetable. Click here for live arrival times and to see the full timetable for Huddersfield - Holmfirth that is closest to your location. Help to keep yourself, other passengers and transport staff safe by waiting for passengers to get off first before you board, maintaining social distancing, be prepared to queue or wait for the next service if you cannot safely keep your distance on board. On our buses we are operating at a reduced capacity with around 1 in 2 seats being available. 24.08.20 Service update. Are you making hand gel available to your drivers? Is the driver responsible for managing social distancing? In light of the national lockdown: Stay at Home announcement on the 4 January 2021, our buses our still running for essential journeys. For further COVID information, our question and answer section plus key worker feedback click here. This will help ensure we provide our services to as many customers and key workers as possible while adhering to social distancing guidelines. We also advise that you try to travel before the last service of the day, to avoid the risk of the last service bus being full. Please see our 'News and service updates' page for the latest information on any service disruptions or diversions. Could you please take a moment to tell us how we're doing? Who is exempt from wearing a face covering? The 503 (Direction: Halifax Town Centre) has 41 stations departing from Bus Station, Huddersfield Town Centre (W) and ending in Bus Station, Halifax Town Centre (A4). Huddersfield Town Centre, Outcote Bank / Outcote Bank Prospect Street. (unless you meet the exemption criteria set by the government), Coronavirus - COVID19: Service information, Travel safely on our buses: Social distancing and travel information: Video ⇒, https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering. There are 6 dates during the year in which buses may change. Help to keep yourself, other passengers and transport staff safe by waiting for passengers to get off first before you board, maintaining social distancing, be prepared to queue or wait for the next service if you cannot safely keep your distance on board. However, we encourage all of our customers to buy tickets using the First Bus App or to pay by contactless card when boarding. - For Sunday travel please use the Sunday timetable. Please be advised that our operators may be busy due to increased volume of enquiries but will do their best to assist you. Exemptions for the use of face coverings will apply to those with certain health conditions, disabled people and children under the age of 11 (in England and Wales). Contact us at: WYCommercialTeam@firstgroup.com. The restriction on concessionary travel before 9.30am has been restored, to ensure the maximum possible capacity is available for key workers and others who need to travel for work. Fresh air flow helps keep bus travel safe during the pandemic and we’re grateful to everyone for supporting measures we’re taking to look after each other. The driver will keep the time they are within 2 metres of you to an absolute minimum. If the bus does stop, but is near capacity, the driver will only allow one person to … If you are waiting at a bus stop and the bus drives past, it is likely it has reached its reduced seating capacity. Look out for ‘Bus full due to social distancing’ messages on the destination display, which means the bus might not stop Be aware of other customers who may need the seat or extra space more than you such as pregnant, older and disabled people. Service changes in the Calderdale Area. If you prefer, you can fill out the contact form here instead ⇒  We will get back to you as soon as we can but please be aware that for lost property enquiries our response time is usually within 3 working days  for all other enquiries this could take up to 14 days. Be aware of the surfaces you touch. All information below is accurate as of 15th January 2021. If the driver needs to leave their cab to provide passenger assistance they will wear a face covering. To see the government guidance on face covering exemptions please follow this link - England. And for those who wear glasses there is a risk these get steamed up while driving. Will key workers get priority boarding? Longroyd Bridge, Manchester Road / Manchester Rd Longroyd Lane. Huddersfield – Lepton (84A) – Highburton – Shepley – Lower Cumberworth – Denby Dale. First Bus App user?You need to register separately for your web account. If there any key workers not able to get to work due to the changes, please let us know and we can look to try and make amendments. All our buses have a dedicated area for wheelchair users; other passengers are required to give up the space for wheelchair users. The 370 (Direction: Huddersfield Town Centre) has 16 stations departing from Bradley Mills Rd Post Office, Rawthorpe and ending in Westgate, Huddersfield Town Centre. Will you be providing face masks or hand sanitiser for passengers? Treat transport staff with respect and follow instructions from your transport operator. Exemptions for the use of face coverings will apply to those with certain health conditions, disabled people and children under the age of 11 (in England and Wales). I’ve heard air conditioning is harmful/risky as it just keeps spreading coronavirus? We will not be able to run extra buses after the last service bus. This may mean that you have to leave extra time or wait to complete your journey. If we have your property, you'll be able to collect it from our Halifax or Huddersfield offices between 9am and 4pm. The majority of our services are running and we have made changes to our services to better support key workers, and to help manage reduced capacity due to the social distancing measures we have in place following Government guidance. More stand changes at Huddersfield bus station are coming into force next week. Where air conditioning systems are used on our buses, they draw on air from the outside, so keeping a constant fresh flow of air circulating through the vehicle and are a further way to help keep bus travel safe. Contact us by phone 0345 646 0707 (9am to 5pm Monday to Friday). Please don't include personal details, … Services. Government advice is that people shouldn’t travel if they are suffering from coronavirus symptoms including a persistent cough or high temperature and should follow public health guidelines. Our staff are working very hard to ensure that you can travel with confidence across our services. Bus timetables can be found here: Bus Timetables. Failure to do so may result in a fixed penalty notice of £200 (reduced to £100 if paid within 14 days). There may be situations where you can’t keep a suitable distance from people, for example when boarding or alighting, on busier services, at busier times of day and when walking through interchanges. In these cases, you should avoid physical contact, try to face away from other people, and keep the time you spend near others as short as possible. We are asking customers with a pushchair or buggy to consider the travel needs of vulnerable passengers and those in a wheelchair or with restricted mobility. There are no matching articles at the moment. Our Huddersfield hub is currently closed but we are offering a home delivery service for needle exchange or naloxone. We’re following Govt guidance to increase ventilation in enclosed spaces; unfortunately this applies come rain or shine. Funding by local government in some areas has been provided to cover the costs of some services. Harrogate Bus Company are making changes to some services from Sunday 10 January 2021, affected services are: 7 and 36. Basically it's all timetable tweaks and bus station stand changes with the more significant change being extra buses at peak times on the 233 and 319 as well as a … Children under the age of 3 should not wear face coverings. Service details will be published here before a Bank Holiday. Timetables will be available, on request, at Bus Station Travel Centres Large print, Braille and audio timetables Timetables are available in large print from this website, by downloading the pdf file, or in Braille or audio format free of charge by calling MetroLine on 0113 245 7676. If the bus does stop, but is near capacity, the driver will only allow one person to board for every person that gets off, so you may need to allow extra time for your journey and be prepared to wait. Why is my driver wearing a mask when they help vulnerable people? Failure to do so may result in a fixed penalty notice of £200 (reduced to £100 if paid within 14 days). First Halifax and Calder Valley will operate a diversion on weekday evening services between Todmorden and Rochdale from today (Monday 30 November) until Thursday 10 December due to road resurfacing works at Walsden. - For Monday to Friday travel please use the Monday to Friday timetable. - For Saturday travel please use the Saturday timetable. Due to some short notice changes, some timetables may not be up to date on bus stop and station screens as well as journey planners. In order to maximise social distancing, when is best to travel and when is best to avoid? Please tell us in your own words: Although we're unable to respond to you personally, we'll use your feedback to help us deliver a better website service for you. At First Bus, your safety is our top priority. From Monday, June 4 to Friday, June 29, stands A, B, C, D, E and F will be closed, resulting in the following changes for bus services and coaches: Please bring a face covering as it is mandatory to wear onboard at all times, unless you are exempt. Service changes for bus and rail travel Scheduled bus and rail service changes in West Yorkshire. 19 hours ago: Service Update: RTC Roundhay Road (Banstead Park) road remains open in both directions, some delays due to traffic. This will help ensure we provide our services to as many customers and key workers as possible while adhering to social distancing guidelines. If you ring when the service is closed, we'll return your call as soon as possible the next day. This allows the bus company to not charge passengers. We offer our full support to wheelchair users who want to travel with us. It is likely that, as these new capacities are first introduced, not all passengers will be able to board the first bus that arrives. No, but we have made changes to prioritise our service network around the needs of key workers. If the ramp is required please keep a 2 metre distance whilst the driver puts the ramp in place. Don't miss your bus, Metro has warned after announcing timetable changes this weekend. Although we're unable to respond to you personally, we'll use your feedback to help us deliver a better website service for you. Can I use a bus if I am feeling unwell? Normal operating days: everyday. Our drivers collect all lost property found on our buses and return it to their depot, but it can take up to 2 working days to register lost property items on our system. Hanging Heaton Fox & Hounds PH. The driver cannot enforce this but you may be liable to a fixed penalty notice of up to £200 in England (reduced to £100 if paid within 14 days). Drivers also have access to gloves and hand sanitiser and all staff are encouraged to wash their hands regularly. In England it is now mandatory to wear a face covering on Public Transport unless you have an exemption. We use it to make improvements to our website. Shaw Cross Leeds Rd Grange Road. If you are waiting at a bus stop and the bus drives past, it is likely it has reached its reduced seating capacity. If the ramp is required please keep a 2 metre distance whilst the driver puts the ramp in place. Hebble Motor Services was a bus and coach company based in Halifax, West Yorkshire, England, which operated between 1924 and 1973.. The cab has a protective screen to separate the driver and passengers. Our driver will help advise customers when boarding where seats are available. We’ve got each stage of your journey covered so that you can arrive safely at your destination. Is it safe to travel on First bus? Drivers also have access to gloves and hand sanitiser and all staff are encouraged to wash their hands regularly. Please remember to bring a face covering or mask for your journey, it needs to fit well and cover your mouth and nose. Hanging Heaton Kirkgate High Street. In October 2019, the route was split into two sections with the Huddersfield to Oldham section covered by service 184, while buses between Uppermill, Grotton, Oldham and Manchester were re-numbered to 84. Parents must register children with both School and with CTS to access the service. Pass holders who have a pass due for renewal can renew online at wymetro.com. Be careful not to touch your face. With the latest version of the First Bus App you can now track your bus live on a map and it also displays how many seats are available on each bus. They are in the final weekend of January, the 3rd weekend of April, the final weekend of July, the 1st weekend of September, the final weekend of October and the 1st or 2nd weekend of December. 502/504 Keighley Bus Station, Cullingworth, Denholme, Bradshaw, Ovenden, Halifax Bus Station . It is likely that, as these new capacities are first introduced, not all passengers will be able to board the first bus that arrives. Refurbishment work in Huddersfield Bus Station. Buses 309-316 had their timetables changed and their terminus in Huddersfield moved from the bus station (buses still serve the bus station on journeys towards Holmfirth) to the railway station. Many thanks. Yes, we were one of the first bus operators to do this and we have made hand sanitiser products and gloves available for all staff. Social distancing limits the bus capacity to 50%, so please allow additional time for your journey during peak times, We encourage our customers to download the, Please social distance from other passengers waiting too, Put on your face covering before you board the bus, it is a legal requirement unless you are exempt, When your bus arrives, please allow space for passengers to leave the bus before you step onboard, Get you payment method ready – mTicket on the, We encourage customers to make cashless payments to avoid cash handling, It is a legal requirement to wear a face covering, unless you are exempt otherwise you could be fined up to £200, Please follow the social distancing sashes to show you where to sit, Our windows need to remain open to maintain airflow, To assist others less mobile, please sit upstairs on double deckers, We have increased our cleaning regime, but please help by not eating or drinking on board and remove any rubbish when you leave. 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